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Reliance Broadband Users Allegedly Threatened With Arrest For Unpaid Bills
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Reliance Broadband Users Allegedly Threatened With Arrest For Unpaid Bills
Recovery agents posing as lawyers claim to possess arrest warrants against customers with outstanding bills.
News Nachiket 'therapist' Mhatre, 10th May 2012 20:31
Update: RCOM responds:
"RCOM has a well defined process and guidelines for customer interaction. We regularly audit compliance to these processes and rarely find any gap. If there is any specific complaint, we request the customer to share all details with us. We will have an immediate investigation done to verify facts. There is no arrest warrant issued for anyone".
So there you have it, straight from the horse's mouth. If somebody calls you claiming to represent RCOM and says he has an arrest warrant in your name, you can be sure he's lying through his teeth. You can lodge a complaint with RCOM by clicking on this link.
The Anil Dhirubhai Ambani Group (ADAG) has been known to be proactive about protecting its interests. In the recent past, it has forced ISPs (Internet Service Providers) to block video and file-sharing websites such as Vimeo.com, RapidShare.com, MediaFire.com, and ThePirateBay.com with the help of court orders to protect its movies from piracy.
Now it looks like one of its subsidiaries, Reliance Communications (RCOM), isn't just content with restricting your freedom on the internet, but is now going after your very freedom, period. At least, that's what subscribers of Reliance's internet services are allegedly being threatened with for not paying their bills.
RCOM customers using Netconnect and Broadband internet services have reportedly been receiving threatening calls from lawyers claiming to represent RCOM. The modus operandi is the same for all instances. The caller introduces himself as a lawyer from the Delhi High Court and intimidates the victims into believing that a case has been registered against them for non-payment of outstanding bills. The "advocate" then threatens the victims with arrest and a hefty bail amount unless they pay their dues immediately.
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